3G Daily

J.D. Power and Associates U.S. Wireless Mobile Phone Evaluation StudySM, for the second consecutive time, ranked Sony Ericsson as the highest in U.S. overall customer satisfaction performance among wireless mobile phone brands in the 2008 . Sony Ericsson was previously ranked highest in the same study during periods of 2006 and 2007.

Achieving score of 740 In this 2008 Vol. 1 Mobile Phone Study, Sony Ericsson ranked highest among mobile phone brands. The score is significantly higher than industry average. In all factors,Sony Ericsson received significantly higher than industry average scores which included physical design, operation, features and battery function.

J.D. Power and Associates measured customers’ satisfaction with wireless handsets based on five key product performance factors; physical design, operation, features, handset durability and battery function.